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News 07.04.26: Health insurance premiums increased by an average of 4.41% from 1 April 2026. The largest rise in nearly a decade. Read more at https://www.theguardian.com/australia-news/2026/feb/19/australian-private-health-insurance-premiums-increase-will-policies-deliver-cost-more.
Showing prices for:
  • Single
  • NSW
  • Age 30
  • Base Rebate
  • $500 Excess
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Peoplecare Health Insurance Review 2026

Compare 168 Peoplecare Health policies. Prices shown for: Single, NSW, Age 30, $500 excess.

Peoplecare Health Insurance - Quick Facts

All Policies168
From$119.07/mo
Founded1952
Customer reviews
3.5 stars/ 43 reviews
Excellent Service Record
Based on 19 complaints  |  Oct 2024 – Sep 2025Ombudsman data from Peoplecare Health.

Prices reflect your profile settings (Single, NSW, Age 30, $500 excess). Policy information from PrivateHealth.gov.au (13 August 2026). Reviews from ProductReview.com.au (April 2026). Not affiliated with Peoplecare Health.

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See all 168 Peoplecare Health policies side-by-side with personalised pricing.

Prices reflect your profile settings (Single, NSW, Age 30, $500 excess). Policy information from PrivateHealth.gov.au (13 August 2026). Reviews from ProductReview.com.au (April 2026). Not affiliated with Peoplecare Health.

Explore Peoplecare Health Policies

Peoplecare Health offers 168 health insurance policies across three coverage types. Prices shown are for Single, NSW, Age 30, $500 excess.

Hospital Cover

16 policies covering private hospital treatment, from $119.07* per month. Ranges from Basic tier (lowest coverage, avoid Medicare Levy Surcharge) to Gold tier (highest coverage, most treatments included).

16 policies available
From:$119.07/mo*
View Policies

Extras Cover

16 policies covering general treatment (dental, optical, physio, etc.), from $39.55* per month. Extras policies help reduce out-of-pocket costs for everyday health services not covered by Medicare.

16 policies available
From:$39.55/mo*
View Policies

Hospital & Extras Combined

136 policies bundling both hospital and extras coverage, from $145.83* per month. Combined policies often include a discount (typically 2–5%) compared to purchasing hospital and extras separately.

136 policies available
From:$145.83/mo*
View Policies
Policy Name
Type
Tier
Price*
Hospital
Extras
Silver Plus Essentials Hospital & Simple Extras
Combined
Silver+
$217.36
Bronze Plus Hospital & Simple Extras
Combined
Bronze+
$176.30
Basic Plus Hospital & Simple Extras
Combined
Basic+
$154.66
Basic Accident Hospital & Simple Extras
Combined
Basic
$145.83
-
Silver Plus Essentials Hospital
Hospital
Silver+
$181.77
-
Bronze Plus Hospital
Hospital
Bronze+
$140.71
-
Basic Plus Hospital
Hospital
Basic+
$119.07
-
Simple Extras
Extras
-
$39.55
-

*Prices for Single, NSW, Age 30, $500 excess. Actual prices may vary — confirm with Peoplecare Health directly.

Overall Peoplecare Health price increase

Peoplecare HealthIndustry average

Customer Reviews

Google Reviews
3.5out of 5
Based on 43 reviewsReviews sourced from
Google Reviews (April 2026).

What Peoplecare Health Specialises In

Find policies suited to your situation. Prices are indicative only.

Hospital Coverage
Silver+
26+ clinical categories, plus added cover
Bronze+
17+ clinical categories, plus added cover
Basic+
Minimal coverage, plus added cover
Basic
Minimal coverage, MLS avoidance
Extras Coverage
General Dental (check-ups, cleans, fillings)
Optical (glasses, contacts, eye tests)
Physiotherapy
Chiropractic
Exercise Physiology

All prices shown are indicative only and were last updated on 13 August 2026 using data from PrivateHealth.gov.au. Actual prices may vary based on individual circumstances. Please confirm pricing directly with insurers.

Customer Service Record & Complaints

How Peoplecare Health Insurance compares to other Australian health insurers based on pricing, service record, and product range.

Excellent Service Record4 complaints in Q3 2025 (Jul–Sep) · 100% resolved internallySource: Private Health Insurance Ombudsman (PHIO) Quarterly Report, Q3 2025
Official PHIO Data

Based on official data from the Private Health Insurance Ombudsman (PHIO), Peoplecare Health has an Excellent Service Record with significantly fewer complaints than the industry average when normalised by market share.

47.5Complaint Rateper 1% market share · last 12 months
0%Investigation Rateno formal investigations
100%Resolution Rateresolved internally

Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q4 2024 – Q3 2025. Complaint rate = total complaints ÷ market share percentage. Note: All health insurers receive some complaints. Lower rates indicate better service and faster internal resolution of member concerns.

Complaint breakdown

19
Complaints
0.4
Mkt Share %
100%
Resolved
Quarter-on-Quarter:down 56% (9 → 4 complaints)complaint rate per market share improving

Complaint Rate per 1% Market Share: Quarter on Quarter

Latest quarter
Previous quarters
Industry avg: 7.1
10
4 complaints
Q4 '24
5
2 complaints
Q1 '25
22.5
9 complaints
Q2 '25
10
4 complaints
Q3 '25

Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q4 2024 – Q3 2025. Complaint rate = total complaints ÷ market share percentage. Complaint rate = complaints per 1% market share.

Top Complaint Categories — All Insurers Combined
Industry-wide from all 35+ insurers, Q1 2025-26. Not specific to Peoplecare Health.
Disputes referred to insurer100%
How Peoplecare Health Addresses These

100% internal resolution rate and zero Ombudsman investigations — Peoplecare Health Insurance resolves member concerns before they escalate.

Source: Private Health Insurance Ombudsman (PHIO) Quarterly Report, Q1 2025-26. 849 total complaints industry-wide across all 35+ Australian health insurers.

Peoplecare Health vs Industry Average - Complaint Rate per 1% Market Share (Last 12 Months)

47.5
19 complaints
Peoplecare Health
28.58
Industry Avg

Peoplecare Health Insurance's rate appears higher due to small market share (0.4%). With just 19 complaints over the last 12 months, the normalised calculation inflates the number. In absolute terms, far fewer than major insurers.

Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q4 2024 – Q3 2025. Complaint rate = total complaints ÷ market share percentage.

How to Resolve Issues

1
Contact Peoplecare Health1800 808 690 or info@peoplecare.com.au
2
Request Internal ReviewIf unsatisfied, request a formal review.
3
Contact the OmbudsmanFree: 1800 640 695 or privatehealth.gov.au/ombudsman

Data Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q4 2024 – Q3 2025. Complaint rate = total complaints ÷ market share percentage. Complaint data is independently collected and published by the Commonwealth Ombudsman's office. Update Frequency: Ombudsman data is updated quarterly (Jan, Apr, Jul, Oct).

Compare Peoplecare Health to Competitors

Based on official data from the Private Health Insurance Ombudsman (PHIO), Peoplecare Health Insurance has an Excellent Service Record with significantly fewer complaints than the industry average when normalised by market share.

PricingCompare Peoplecare Health Insurance's premiums against other funds for similar coverage levels.
Service RecordOmbudsman complaint data from PHIO Oct 2024 – Sep 2025 shows how each fund handles member issues.
Product rangePeoplecare Health Insurance offers 168 policies — compare the breadth of coverage options available.
Market PositionPeoplecare Health Insurance holds 0.4% market share among Australian health insurers.
Peoplecare Health InsurancePeoplecare Health Insurance
Current Fund
Policies
168
Google Ratings
3.5/5
From*
$119.07/mo
Type
For-profit
Service
Excellent

*For Single in NSW. Service record data from PHIO Q1 2025-26.

Contact & Support

Phone
General: 1800 808 690Claims: 1800 808 690Mon-Fri 8am-6pm AEST
Email
info@peoplecare.com.au
Online
http://www.peoplecare.com.au
Mail
Locked Bag 33WOLLONGONGNSW 2500

Peoplecare Health Mobile App

App Store
App StorePeoplecare Health Australia
4.6/5
72 ratings
View →

App features: claim extras with photo or PDF, check cover, benefits, limits and claims history, pay premiums, update details, search providers, access secure inbox.

Frequently Asked Questions

All information provided in these FAQs is general information only and does not constitute financial, insurance, or personal advice. For advice specific to your circumstances, consult with a licensed financial or insurance adviser, or contact insurers directly. Information is based on our understanding as of 13 August 2026 and may change. Always verify current information with official sources.

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