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News 07.04.26: Health insurance premiums increased by an average of 4.41% from 1 April 2026. The largest rise in nearly a decade. Read more at https://www.theguardian.com/australia-news/2026/feb/19/australian-private-health-insurance-premiums-increase-will-policies-deliver-cost-more.
Showing prices for:
  • Single
  • NSW
  • Age 30
  • Base Rebate
  • $500 Excess
TUH logo

TUH Health Insurance Review 2026

Compare 108 TUH Health policies. Prices shown for: Single, NSW, Age 30, $500 excess.

TUH Health Insurance - Quick Facts

All Policies108
From$83.33/mo
Founded1972
Excellent Service Record
Based on 4 complaints  |  Oct 2024 – Sep 2025Ombudsman data from TUH Health.

Prices reflect your profile settings (Single, NSW, Age 30, $500 excess). Policy information from PrivateHealth.gov.au (13 August 2026). Reviews from ProductReview.com.au (April 2026). Not affiliated with TUH Health.

Ready to compare?

See all 108 TUH Health policies side-by-side with personalised pricing.

Prices reflect your profile settings (Single, NSW, Age 30, $500 excess). Policy information from PrivateHealth.gov.au (13 August 2026). Reviews from ProductReview.com.au (April 2026). Not affiliated with TUH Health.

Explore TUH Health Policies

TUH Health offers 108 health insurance policies across three coverage types. Prices shown are for Single, NSW, Age 30, $500 excess.

Hospital Cover

44 policies covering private hospital treatment, from $83.33* per month. Ranges from Basic tier (lowest coverage, avoid Medicare Levy Surcharge) to Gold tier (highest coverage, most treatments included).

44 policies available
From:$83.33/mo*
View Policies

Extras Cover

48 policies covering general treatment (dental, optical, physio, etc.), from $37.65* per month. Extras policies help reduce out-of-pocket costs for everyday health services not covered by Medicare.

48 policies available
From:$37.65/mo*
View Policies

Hospital & Extras Combined

16 policies bundling both hospital and extras coverage, from $181.29* per month. Combined policies often include a discount (typically 2–5%) compared to purchasing hospital and extras separately.

16 policies available
From:$181.29/mo*
View Policies
Policy Name
Type
Tier
Price*
Hospital
Extras
Gold Easy Choice
Combined
Gold
$352.80
Bronze+ Young Choice
Combined
Bronze+
$181.29
Union Health Silver+ Hospital Essentials
Hospital
Silver+
$166.11
-
Union Health Bronze+ Hospital
Hospital
Bronze+
$130.31
-
Basic+ Hospital
Hospital
Basic+
$83.33
-
Union Health Basic Extras
Extras
-
$37.65
-

*Prices for Single, NSW, Age 30, $500 excess. Actual prices may vary — confirm with TUH Health directly.

Overall TUH Health price increase

TUH HealthIndustry average

What TUH Health Specialises In

Find policies suited to your situation. Prices are indicative only.

Hospital Coverage
Gold
Comprehensive — all clinical categories
Silver+
26+ clinical categories, plus added cover
Bronze+
17+ clinical categories, plus added cover
Basic+
Minimal coverage, plus added cover
Extras Coverage
General Dental (check-ups, cleans, fillings)
Optical (glasses, contacts, eye tests)
Physiotherapy
Psychology
Remedial Massage

All prices shown are indicative only and were last updated on 13 August 2026 using data from PrivateHealth.gov.au. Actual prices may vary based on individual circumstances. Please confirm pricing directly with insurers.

Customer Service Record & Complaints

How TUH compares to other Australian health insurers based on pricing, service record, and product range.

Excellent Service RecordNo complaints in Q3 2025 (Jul–Sep)Source: Private Health Insurance Ombudsman (PHIO) Quarterly Report, Q3 2025
Official PHIO Data

Based on official data from the Private Health Insurance Ombudsman (PHIO), TUH Health has an Excellent Service Record with significantly fewer complaints than the industry average when normalised by market share.

1.54Complaint Rateper 1% market share · last 12 months
0%Investigation Rateno formal investigations
100%Resolution Rateresolved internally

Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q4 2024 – Q3 2025. Complaint rate = total complaints ÷ market share percentage. Note: All health insurers receive some complaints. Lower rates indicate better service and faster internal resolution of member concerns.

Complaint breakdown

4
Complaints
2.6
Mkt Share %
100%
Resolved
Quarter-on-Quarter:down 100% (2 → 0 complaints)complaint rate per market share improving

Complaint Rate per 1% Market Share: Quarter on Quarter

Latest quarter
Previous quarters
Industry avg: 7.1
0
0 complaints
Q4 '24
0.77
2 complaints
Q1 '25
0.77
2 complaints
Q2 '25
0
0 complaints
Q3 '25

Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q4 2024 – Q3 2025. Complaint rate = total complaints ÷ market share percentage. Complaint rate = complaints per 1% market share.

Top Complaint Categories — All Insurers Combined
Industry-wide from all 35+ insurers, Q1 2025-26. Not specific to TUH Health.
Disputes referred to insurer75%
Resolved at first contact25%
How TUH Health Addresses These

100% internal resolution rate and zero Ombudsman investigations — TUH resolves member concerns before they escalate.

Source: Private Health Insurance Ombudsman (PHIO) Quarterly Report, Q1 2025-26. 849 total complaints industry-wide across all 35+ Australian health insurers.

TUH Health vs Industry Average - Complaint Rate per 1% Market Share (Last 12 Months)

1.54
4 complaints
TUH Health
28.58
Industry Avg

TUH handles 2.6% of the market. Complaint rate of 1.54 vs industry average of 28.58 over the last 12 months.

Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q4 2024 – Q3 2025. Complaint rate = total complaints ÷ market share percentage.

How to Resolve Issues

1
Contact TUH Health1300 360 701 or enquiries@tuh.com.au
2
Request Internal ReviewIf unsatisfied, request a formal review.
3
Contact the OmbudsmanFree: 1800 640 695 or privatehealth.gov.au/ombudsman

Data Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q4 2024 – Q3 2025. Complaint rate = total complaints ÷ market share percentage. Complaint data is independently collected and published by the Commonwealth Ombudsman's office. Update Frequency: Ombudsman data is updated quarterly (Jan, Apr, Jul, Oct).

Compare TUH Health to Competitors

Based on official data from the Private Health Insurance Ombudsman (PHIO), TUH has an Excellent Service Record with significantly fewer complaints than the industry average when normalised by market share.

PricingCompare TUH's premiums against other funds for similar coverage levels.
Service RecordOmbudsman complaint data from PHIO Oct 2024 – Sep 2025 shows how each fund handles member issues.
Product rangeTUH offers 108 policies — compare the breadth of coverage options available.
Market PositionTUH holds 2.6% market share among Australian health insurers.
TUHTUH
Current Fund
Policies
108
Google Ratings
N/A
From*
$83.33/mo
Type
For-profit
Service
Excellent

*For Single in NSW. Service record data from PHIO Q1 2025-26.

Contact & Support

Phone
General: 1300 360 701Claims: 1300 360 701Mon-Fri 8am-6pm AEST
Email
enquiries@tuh.com.au
Online
https://tuh.com.au/
Mail
PO Box 265 Fortitude ValleyBrisbaneQLD 4006

TUH Health Mobile App

App Store
App StoreTUH Health Australia
3.1/5
22 ratings
View →
Google Play
Google PlayTUH Health Australia
2.2/5
83 reviews·10K+ downloads
View →

App features: submit claims with photo receipts, update contact details, view policy details, limits and benefits usage, add or remove members, upgrade cover, order replacement cards, find providers, get benefit quotes, and access offers and wellbeing updates.

Frequently Asked Questions

All information provided in these FAQs is general information only and does not constitute financial, insurance, or personal advice. For advice specific to your circumstances, consult with a licensed financial or insurance adviser, or contact insurers directly. Information is based on our understanding as of 13 August 2026 and may change. Always verify current information with official sources.

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