Priceline Health Insurance Review 2026
Compare 28 Priceline Health policies. Prices shown for: Single, NSW, Age 30, $500 excess.
Issued by nib Health Funds Ltd.
Priceline Health Insurance - Quick Facts
Prices reflect your profile settings (Single, NSW, Age 30, $500 excess). Policy information from PrivateHealth.gov.au (25 July 2026). Reviews from ProductReview.com.au (January 2026). Not affiliated with Priceline Health.
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See all 28 Priceline Health policies side-by-side with personalised pricing.
Prices reflect your profile settings (Single, NSW, Age 30, $500 excess). Policy information from PrivateHealth.gov.au (February 2026). Reviews from ProductReview.com.au (January 2026). Not affiliated with Priceline Health.
Explore Priceline Health Policies
Priceline Health offers 28 health insurance policies across three coverage types. Prices shown are for Single, NSW, Age 30, $500 excess.
Hospital Cover
16 policies covering private hospital treatment, from $54.57* per month. Ranges from Basic tier (lowest coverage, avoid Medicare Levy Surcharge) to Gold tier (highest coverage, most treatments included).
16 policies availableExtras Cover
12 policies covering general treatment (dental, optical, physio, etc.), from $51.05* per month. Extras policies help reduce out-of-pocket costs for everyday health services not covered by Medicare.
12 policies availableCombined Cover
No combined policies currently available from Priceline Health Insurance.
0 policies available*Prices for Single, NSW, Age 30, $500 excess. Actual prices may vary — confirm with Priceline Health directly.
Overall Priceline Health price increase
Customer Reviews
ProductReview.com.au (April 2026).
What Priceline Health Specialises In
Find policies suited to your situation. Prices are indicative only.
Hospital CoverageExtras CoverageAll prices shown are indicative only and were last updated using data from PrivateHealth.gov.au. Actual prices may vary based on individual circumstances. Please confirm pricing directly with insurers.
Customer Service Record & Complaints
How Priceline Health Insurance compares to other Australian health insurers based on pricing, service record, and product range.
Complaints data is recorded against the underwriting fund. Priceline Health is underwritten by nib Health Funds Ltd., so the figures below reflect NIB's Ombudsman record.
Based on official data from the Private Health Insurance Ombudsman (PHIO), Priceline Health Insurance has a Excellent Service Record.
31.96Complaint Rateper 1% market share · last 12 months1%Investigation Rate1% required formal investigation99%Resolution Rate99% resolved internallySource: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, last 4 quarters (Oct 2024 – Sep 2025). Note: All health insurers receive some complaints. Lower rates indicate better service and faster internal resolution of member concerns.
Complaint breakdown
Quarter-on-Quarter:up 8% (74 → 80 complaints)— complaint rate per market share worseningComplaints per Quarter
Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q2 2024-25 to Q1 2025-26
Top Complaint Categories — All Insurers CombinedHow Priceline Health Addresses These
Excellent Service Record — complaint handling is in line with industry norms.
Source: Private Health Insurance Ombudsman (PHIO) Quarterly Report, Q1 2025-26. 849 total complaints industry-wide across all 35+ Australian health insurers.
Priceline Health vs Industry Average - Complaint Rate per 1% Market Share (Last 12 Months)
Priceline Health Insurance handles 9.7% of the market. Complaint rate of 31.96 vs industry average of 28.58 over the last 12 months.
Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q2 2024-25 to Q1 2025-26
How to Resolve Issues
Data Source: Private Health Insurance Ombudsman (PHIO) Quarterly Update Q1 2025-26 (Jul–Sep 2025). Complaint data is independently collected and published by the Commonwealth Ombudsman's office. Update Frequency: Ombudsman data is updated quarterly (Jan, Apr, Jul, Oct). This page reflects the most recent publicly available PHIO data. Last updated: December 2025.
Compare Priceline Health to Competitors
Based on official data from the Private Health Insurance Ombudsman (PHIO), Priceline Health Insurance has a Excellent Service Record.
Priceline Health InsuranceGMHBAnib Health FundsPriceline Health Insurance*For Single in NSW. Service record data from PHIO Q1 2025-26.
Contact & Support
PhoneEmailOnlineMailPriceline Health Mobile App
App features: make and track claims, check Extras balances, search healthcare networks, manage cover and personal details, view and download policy documents, submit travel claims, book tele-health.
Frequently Asked Questions
All information provided in these FAQs is general information only and does not constitute financial, insurance, or personal advice. For advice specific to your circumstances, consult with a licensed financial or insurance adviser, or contact insurers directly. Information is based on our understanding as of 25 July 2026 and may change. Always verify current information with official sources.
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