Medibank Private Health Insurance Review 2026
Compare 728 Medibank Health policies. Prices shown for: Single, NSW, Age 30, $500 excess.
Medibank Health Insurance - Quick Facts
Prices reflect your profile settings (Single, NSW, Age 30, $500 excess). Policy information from PrivateHealth.gov.au (2 August 2026). Reviews from ProductReview.com.au (January 2026). Not affiliated with Medibank Health.
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See all 728 Medibank Health policies side-by-side with personalised pricing.
Prices reflect your profile settings (Single, NSW, Age 30, $500 excess). Policy information from PrivateHealth.gov.au (February 2026). Reviews from ProductReview.com.au (January 2026). Not affiliated with Medibank Health.
Explore Medibank Health Policies
Medibank Health offers 728 health insurance policies across three coverage types. Prices shown are for Single, NSW, Age 30, $500 excess.
Hospital Cover
113 policies covering private hospital treatment, from $55.25* per month. Ranges from Basic tier (lowest coverage, avoid Medicare Levy Surcharge) to Gold tier (highest coverage, most treatments included).
113 policies availableExtras Cover
586 policies covering general treatment (dental, optical, physio, etc.), from $20.85* per month. Extras policies help reduce out-of-pocket costs for everyday health services not covered by Medicare.
586 policies availableCombined Cover
29 policies bundling both hospital and extras coverage, from $485.55* per month. Combined policies often include a discount (typically 2–5%) compared to purchasing hospital and extras separately.
29 policies available*Prices for Single, NSW, Age 30, $500 excess. Actual prices may vary — confirm with Medibank Health directly.
Overall Medibank Health price increase
Customer Reviews
Google Reviews (April 2026).
What Medibank Health Specialises In
Find policies suited to your situation. Prices are indicative only.
Hospital CoverageExtras CoverageAll prices shown are indicative only and were last updated using data from PrivateHealth.gov.au. Actual prices may vary based on individual circumstances. Please confirm pricing directly with insurers.
Customer Service Record & Complaints
How Medibank Private compares to other Australian health insurers based on pricing, service record, and product range.
Based on official data from the Private Health Insurance Ombudsman (PHIO), Medibank Private has a Excellent Service Record.
27.15Complaint Rateper 1% market share · last 12 months1%Investigation Rate1% required formal investigation99%Resolution Rate99% resolved internallySource: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, last 4 quarters (Oct 2024 – Sep 2025). Note: All health insurers receive some complaints. Lower rates indicate better service and faster internal resolution of member concerns.
Complaint breakdown
Quarter-on-Quarter:down 15% (201 → 170 complaints)— complaint rate per market share improvingComplaints per Quarter
Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q2 2024-25 to Q1 2025-26
Top Complaint Categories — All Insurers CombinedHow Medibank Health Addresses These
Excellent Service Record — complaint handling is in line with industry norms.
Source: Private Health Insurance Ombudsman (PHIO) Quarterly Report, Q1 2025-26. 849 total complaints industry-wide across all 35+ Australian health insurers.
Medibank Health vs Industry Average - Complaint Rate per 1% Market Share (Last 12 Months)
Medibank Private handles 26.7% of the market. Complaint rate of 27.15 vs industry average of 28.58 over the last 12 months.
Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q2 2024-25 to Q1 2025-26
How to Resolve Issues
Data Source: Private Health Insurance Ombudsman (PHIO) Quarterly Update Q1 2025-26 (Jul–Sep 2025). Complaint data is independently collected and published by the Commonwealth Ombudsman's office. Update Frequency: Ombudsman data is updated quarterly (Jan, Apr, Jul, Oct). This page reflects the most recent publicly available PHIO data. Last updated: December 2025.
Compare Medibank Health to Competitors
Based on official data from the Private Health Insurance Ombudsman (PHIO), Medibank Private has a Excellent Service Record.
Medibank Privatenib Health FundsWestfundMedibank Private*For Single in NSW. Service record data from PHIO Q1 2025-26.
Contact & Support
PhoneEmailOnlineMailMedibank Health Mobile App
App features: check cover details, track extras limits and waiting periods, make and track claims, find providers, update account details, and download tax documents. Requires Medibank membership.
Frequently Asked Questions
All information provided in these FAQs is general information only and does not constitute financial, insurance, or personal advice. For advice specific to your circumstances, consult with a licensed financial or insurance adviser, or contact insurers directly. Information is based on our understanding as of 2 August 2026 and may change. Always verify current information with official sources.
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