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Private health insurance premiums in Australia have increased by an average of 4.41% from April 1, 2026, marking the largest hike in nearly a decade. This rise, approved by the federal government, will cost households an estimated extra $80 to $160 annually.Private health insurance premiums in Australia have increased by an average of 4.41% from April 1, 2026, marking the largest hike in nearly a decade. This rise, approved by the federal government, will cost households an estimated extra $80 to $160 annually.
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Emergency Services Health Health Insurance Review 2025

Compare 0 Emergency Services Health policies. Prices shown for: Single, NSW, Age 30, $500 excess.

Emergency Services Health Insurance - Quick Facts

Customer reviews
3.9 stars/ 28 reviews
PHIO
🟢 Good Service RecordBased on 12 complaints  |  Oct 2024 – Sep 2025

Prices reflect your profile settings (Single, NSW, Age 30, $500 excess). Policy information from PrivateHealth.gov.au (7 April 2026). Reviews from ProductReview.com.au (January 2026). Not affiliated with Emergency Services Health.

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See all 0 Emergency Services Health policies side-by-side with personalised pricing.

Prices reflect your profile settings (Single, NSW, Age 30, $500 excess). Policy information from PrivateHealth.gov.au (February 2026). Reviews from ProductReview.com.au (January 2026). Not affiliated with Emergency Services Health.

Explore Emergency Services Health Policies

Emergency Services Health offers 0 health insurance policies across three coverage types. Prices shown are for Single, NSW, Age 30, $500 excess.

Hospital Cover

No hospital policies currently available from Emergency Services Health.

0 policies available
From:$0/mo*
*For Single
View Policies

Extras Cover

No extras policies currently available from Emergency Services Health.

0 policies available
From:$0/mo*
*For Single
View Policies

Combined Cover

No combined policies currently available from Emergency Services Health.

0 policies available
From:$0/mo*
*For Single
View Policies

*Prices for Single, NSW, Age 30, $500 excess. Actual prices may vary — confirm with Emergency Services Health directly. Update profile settings ↑

Customer Reviews

Google Reviews
3.9out of 5
Based on 28 reviewsReviews sourced from Google Reviews (April 2026).

Customer Service Record & Complaints

Emergency Services Health competes primarily with other mid-sized insurers focused on competitive pricing and simplified product ranges. Key competitors include Medibank, Bupa, and NIB.

Good Service Record12 complaints in Oct 2024 – Sep 2025 · 100% resolved internallySource: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q2 2024-25 to Q1 2025-26
Official PHIO Data

Based on official data from the Private Health Insurance Ombudsman (PHIO), Emergency Services Health has a Good Service Record.

0Complaint Rateper 1% market share
0%Investigation Rateno formal investigations
100%Resolution Rateresolved internally

Source: Private Health Insurance Ombudsman (PHIO) Quarterly Report, Q1 2025-26 (Jul–Sep 2025). Note: All health insurers receive some complaints. Lower rates indicate better service and faster internal resolution of member concerns.

Emergency Services Health vs Industry Average - Complaint Rate per 1% Market Share

0
12 complaints
Emergency Services Health
7.36
Industry Avg

Emergency Services Health's rate appears higher due to small market share (0.5%). With just 0 complaints, the normalised calculation inflates the number. In absolute terms, far fewer than major insurers.

Source: Private Health Insurance Ombudsman (PHIO) Quarterly Reports, Q2 2024-25 to Q1 2025-26

How to Resolve Issues

1
Contact Emergency Services Health1800 603 603 or enquiries@policehealth.com.au
2
Request Internal ReviewIf unsatisfied, request a formal review.
3
Contact the OmbudsmanFree: 1800 640 695 or privatehealth.gov.au/ombudsman

Data Source: Private Health Insurance Ombudsman (PHIO) Quarterly Update Q1 2025-26 (Jul–Sep 2025). Complaint data is independently collected and published by the Commonwealth Ombudsman's office. Update Frequency: Ombudsman data is updated quarterly (Jan, Apr, Jul, Oct). This page reflects the most recent publicly available PHIO data. Last updated: December 2025.

Learn how Ombudsman ratings are calculated →

Compare Emergency Services Health to Competitors

How Emergency Services Health compares to other Australian health insurers based on pricing, service record, and product range.

PricingCompare Emergency Services Health's premiums against other funds for similar coverage levels.
Service RecordOmbudsman complaint data from PHIO Oct 2024 – Sep 2025 shows how each fund handles member issues.
Product rangeEmergency Services Health offers 0 policies — compare the breadth of coverage options available.
Market PositionEmergency Services Health holds 0.5% market share among Australian health insurers.
Emergency Services HealthEmergency Services Health
MedibankMedibank
BupaBupa
Policies
0
748
745
Rating
3.9/5
2.6/5
3.5/5
Hospital From*
N/A
$55.25/mo
$60.65/mo
Type
For-profit
For-profit
For-profit
Service
🟢 Good
🟠 Average
🟢 Good

*For Single in NSW. Service record data from PHIO Q1 2025-26. Update profile ↑

Contact & Support

PhoneGeneral: 1800 603 603Claims: 1800 603 603Mon-Fri 8am-6pm AEST
Emailenquiries@policehealth.com.au
Onlinehttp://www.policehealth.com.au
Mail320 King William StreetAdelaideSA5000

Frequently Asked Questions

All information provided in these FAQs is general information only and does not constitute financial, insurance, or personal advice. For advice specific to your circumstances, consult with a licensed financial or insurance adviser, or contact insurers directly. Information is based on our understanding as of 7 April 2026 and may change. Always verify current information with official sources.

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